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wookiemonsterHAPPY BIRFDAY robinredpress AND headtrip_honey!!
So...this weekend is not going as I had planned, as those of you on FB probably already know...
The car was not, in fact, done yesterday, as the shop stated it would be both on Monday and again on Thursday. At 3:30 yesterday afternoon, I finally called Deltrans, who informed me that they got the crossmember yesterday morning, but that it was the wrong part and they had already ordered the correct part.
To say I was pissed would be an understatement. They had assured me twice that I would have my car back by the weekend. I used that information to take a day off of work to go get it. I will be mentioning this to them when the car is finally done and politely demand that they stay late for me to pick it up, since it was a screw-up on their end that caused the delay and has further inconvenienced me.
And I think I know where the screw-up is... I think they went and looked up the stock part for that crossmember. Not double checking things seems really stupid, since I told them that the car had a non-standard engine and a non-standard transmission in it. Gary installed a conversion kit so that a transmission from a truck would fit and mate correctly with the engine. Granted, Gary probably did a good enough job installing the conversion kit that it looks like it's been with the car for forever. Still. They should have checked the part, done a google search on images, whatever.
The new estimate is that my car will be done on Wednesday. At that point, it's a week beyond the 5-7 workday estimate they gave me.
I have two bus rides left, and only because Mom gave me a leftover bus card when her new one came in. To say that this has fucked up my weekend is an understatement. Mom has generously offered the use of her car to go dancing tonight, but now, I'm still pissed enough that I'm not sure I'm in the mood to go.
I'm especially pissed at having taken a vacation day to pick up the car yesterday, when I would have preferred to continue to stockpile some time.
I'm also pissed that they didn't call me as soon as the wrong part came in. After telling me that the car would be done by yesterday, the minute a snag like that came up, they should have called me and let me know what was going on, and maybe what they were going to do about it. Personally, I think they should have had the correct part Fed-Ex-ed to be there by the afternoon or today at the latest and bolted it on and given me my car back today. Either that, or they should knock the price down. They obviously haven't done the first. We'll see what they do for the second. But since they've wasted a bit of my time, I'm going to make them jump through a hoop for me in waiting an hour, hour and fifteen minutes, past closing on the day it's done to accommodate my work schedule to go get it. Either that, or they're going to deliver it to me at work and take a check.
So, that's where that all is now.
In other news... Mom got these cat toys for the cats. First, it's pretty bad when the cats have battery-operated toys. This thing has a wand with a fake rat tail attached to a motor, and a plastic blanket over it. The motor then "wags" the tail in a circle under the "mysterious" plastic blanket. It's supposed to be an automated hunting simulator thingy, kind of like the Angry Birds pole or a "flying feather."
Rocky...watched it, tapped it a few times, and pretty much lost interest. I am amused at this. At the same time, I feel really badly for Mom, who was so sure this would be a hit with the cats and maybe get them to start tolerating each other by playing together with it.
Anyway, hopefully something good will happen this weekend to make me feel a little better. I doubt it, but, eh.
Posted at LiveJournal and Dreamwidth
robinredpress AND headtrip_honey!!So...this weekend is not going as I had planned, as those of you on FB probably already know...
The car was not, in fact, done yesterday, as the shop stated it would be both on Monday and again on Thursday. At 3:30 yesterday afternoon, I finally called Deltrans, who informed me that they got the crossmember yesterday morning, but that it was the wrong part and they had already ordered the correct part.
To say I was pissed would be an understatement. They had assured me twice that I would have my car back by the weekend. I used that information to take a day off of work to go get it. I will be mentioning this to them when the car is finally done and politely demand that they stay late for me to pick it up, since it was a screw-up on their end that caused the delay and has further inconvenienced me.
And I think I know where the screw-up is... I think they went and looked up the stock part for that crossmember. Not double checking things seems really stupid, since I told them that the car had a non-standard engine and a non-standard transmission in it. Gary installed a conversion kit so that a transmission from a truck would fit and mate correctly with the engine. Granted, Gary probably did a good enough job installing the conversion kit that it looks like it's been with the car for forever. Still. They should have checked the part, done a google search on images, whatever.
The new estimate is that my car will be done on Wednesday. At that point, it's a week beyond the 5-7 workday estimate they gave me.
I have two bus rides left, and only because Mom gave me a leftover bus card when her new one came in. To say that this has fucked up my weekend is an understatement. Mom has generously offered the use of her car to go dancing tonight, but now, I'm still pissed enough that I'm not sure I'm in the mood to go.
I'm especially pissed at having taken a vacation day to pick up the car yesterday, when I would have preferred to continue to stockpile some time.
I'm also pissed that they didn't call me as soon as the wrong part came in. After telling me that the car would be done by yesterday, the minute a snag like that came up, they should have called me and let me know what was going on, and maybe what they were going to do about it. Personally, I think they should have had the correct part Fed-Ex-ed to be there by the afternoon or today at the latest and bolted it on and given me my car back today. Either that, or they should knock the price down. They obviously haven't done the first. We'll see what they do for the second. But since they've wasted a bit of my time, I'm going to make them jump through a hoop for me in waiting an hour, hour and fifteen minutes, past closing on the day it's done to accommodate my work schedule to go get it. Either that, or they're going to deliver it to me at work and take a check.
So, that's where that all is now.
In other news... Mom got these cat toys for the cats. First, it's pretty bad when the cats have battery-operated toys. This thing has a wand with a fake rat tail attached to a motor, and a plastic blanket over it. The motor then "wags" the tail in a circle under the "mysterious" plastic blanket. It's supposed to be an automated hunting simulator thingy, kind of like the Angry Birds pole or a "flying feather."
Rocky...watched it, tapped it a few times, and pretty much lost interest. I am amused at this. At the same time, I feel really badly for Mom, who was so sure this would be a hit with the cats and maybe get them to start tolerating each other by playing together with it.
Anyway, hopefully something good will happen this weekend to make me feel a little better. I doubt it, but, eh.
Posted at LiveJournal and Dreamwidth
